What a Project Actually Cost
Billing data omits most of the effort. Costing requires recording the unbilled work, which is the part people are least motivated to record.
Procedure
Costing and capacity
Billing data omits most of the effort. Costing requires recording the unbilled work, which is the part people are least rewarded for recording and the part that carries the organisation.
7 notes
Utilisation, Honestly
A capacity measure that becomes a target and then stops measuring capacity. What it is for, and what it does when individuals are held to it.
Analysis
Planning Capacity From Time Data
Historical effort is a better basis for what a team can take on than any theoretical calculation. How to use it without over-reading it.
Procedure
Designing the Category List
The structure people record against determines what the data can answer and whether it gets filled in correctly. Usually too big and too abstract.
Procedure
Reports People Act On
Most time reporting is a monthly pack nobody reads. What belongs on one page, who should receive it, and what to leave out.
Reference
Development Effort and Capitalisation
Where accounting rules require distinguishing qualifying development effort, the category structure has to support it from the start.
Reference
Who Is Carrying What
Time data can show that work is distributed badly, which is a management finding. The same data ranked by person is the thing to avoid.
Analysis